Technical Support

Product Support opens from the General toolbar: click Support.

Syslog Watcher — Product Support
Syslog Watcher Product Support

User Guide (Online)

The link opens this documentation on the web: https://docs.ezfive.com/syslog-watcher/

Ask Question / Submit Ticket

The support code identifies the license and helps EZ5 provide higher-priority support. Include it in the ticket.

For a technical question, attach the support data file. That archive helps EZ5 understand the situation.

If the file is larger than 10 MB, open a ticket first. EZ5 then provides a secure shared folder for the upload.