Licenses, Updates, Support
This section explains Syslog Watcher licenses, how to update or migrate Syslog Watcher, and how to contact EZ5 technical support.
Licenses
A license sets how many originators the collector accepts and how many messages per hour it stores. Several licenses can be installed on a Syslog Watcher Server, but only the selected license applies. Without a valid selected license, the Free License applies: up to 3 originators and 5000 messages per hour.
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License Management: install, select, and uninstall licenses, online or offline.
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Evaluation License: try a paid license for a limited time.
Updates and Migration
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Product Updates: check for newer versions and update the server and remote Managers.
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Migrate from Version 6: move the Syslog Watcher 6 configuration and license to Syslog Watcher 7.
Support
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Technical Support: the support code and the support data file to send with a ticket, and the online and offline User Guide.