Email Accounts

An email account holds the SMTP server settings that the Syslog Watcher Server uses to send email. You set them up once and select the account by name in the Send Emails feature and in diagnostic emails.

Email Accounts page: the IT Alerts account expanded with its settings and the Test Account and Delete links; two more accounts collapsed
The Email Accounts page of Server Configuration

Add an Account

  1. In the Server section of the main toolbar, click Server Server → Server Configuration Server Configuration…​

  2. Select the Email Accounts page.

  3. Click Add Email Account.

  4. Fill in the account settings.

  5. Click Apply.

Use the SMTP settings that your mail provider gives for email clients.

Many providers require an app password or an SMTP relay for automated senders.

Email Account

The IT Alerts email account with its settings and the Test Account and Delete links
An email account
Name

Name shown in features and in the Diagnostics settings. Required.
Server

SMTP server IP address or host name, for example smtp.example.com. Required.
Port

SMTP port; the list offers 25, 465, and 587. Usually 587 for STARTTLS and 465 for SMTPS.
Connection type

SMTP (non-secure), SMTPS (TLS from the start), or STARTTLS (plain connection upgraded to TLS).
Username

SMTP login, usually an email address or account name.
Password

SMTP password. Use a secret string (%EXAMPLE%) instead of the actual password.
'From' email address

Sender address of the emails. Required. The SMTP server must accept it as a sender for this login.

Test the Account

  1. Click Test Account on the account.

  2. In Send a test email to:, enter a recipient.

  3. Click Send Email.

The window shows SUCCESS or FAILED, followed by the SMTP server’s response. The test uses the settings currently in the window, so you can test before you click Apply.

The email is sent from the Syslog Watcher Server computer, so the test also checks DNS, firewall, and TLS settings on that computer.

Delete an Account

Click Delete on the account, confirm, and click Apply.

Features that use the account stop sending until another account is selected.

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