Monitoring
The Server tab shows live collector statistics. The Diagnostics (Collector) tab shows the collector’s own log.
Message Counters
| Counter | Description |
|---|---|
Received |
Total number of syslog messages received from the network since the server started. This includes messages that were later dropped by the incoming filter or buffer overflow. |
Processed |
Number of messages successfully written to storage. Under normal operation, this should track closely with Received minus filtered messages. |
Filtered |
Number of messages discarded by the Incoming Filter. A steady non-zero value here is expected when an incoming filter is on. |
Dropped |
Number of messages discarded due to memory buffer overflow. This should normally be zero. A non-zero value means the buffer is too small, storage is too slow, or both. |
Buffered |
Current number of messages queued in the memory buffer waiting to be written. A value that is consistently non-zero but not growing means the buffer is absorbing bursts. A value that grows continuously indicates the storage writer cannot keep up. |
Network Interface Counters
Each network interface (UDP, TCP, TLS) shows its own received message count. Use it to see which interfaces carry traffic and which stay silent.
Interpreting the Counters
| Symptom | Likely Cause |
|---|---|
Dropped > 0 |
Buffer overflow — increase buffer size or reduce incoming message rate with the Incoming Filter |
Buffered growing continuously |
Storage write throughput too low — check storage disk speed; see Performance |
Received = 0 on an interface |
No messages arriving — check network connectivity and originator configuration |
Processed much lower than Received |
High filter rate — review Incoming Filter settings if unexpected |
All counters = 0 |
Collector not running — see Windows Service |
Diagnostic Logging
For events emitted by the collector itself — startup banners, license status, network interface bind errors, and shutdown events — see Diagnostic Records.
Related Topics
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Diagnostic Records — view the collector’s internal log to troubleshoot startup, license, and interface errors
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Memory Buffer — understand what causes the Dropped counter to increment
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Incoming Filter — understand what causes the Filtered counter to increment
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Windows Service — start and stop the collector