Server Diagnostics

The Syslog Watcher Server writes its own diagnostic records: startup, license, features, reports, storage maintenance, and remote access. They are separate from the collector’s diagnostic records.

Diagnostic Records (Server)

In the Server section of the main toolbar, click Server Server → Diagnostic Records (Server). A Diagnostics (Server) tab opens.

Diagnostics (Server) tab: toolbar with Prev. Records, date, Next Records, Refresh, Show DEBUG records, and Save to File; records from a server start
Diagnostics (Server)

Records are kept in one file per day. The tab opens on the latest day.

Prev. Records symbol Prev. Records

Show the records of the previous (older) day.
Date drop-down

Jump to a day.
Next Records symbol Next Records

Show the records of the next (newer) day.
Refresh symbol Refresh

Reload the records of the selected day.
Show DEBUG records

Show all records, including Debug ones, or only the important ones.
Save symbol Save to File…​

Save the records of the selected day to a .log file.

Typical records: feature failures and recoveries, report generation results, storage files deleted by retention, archive syncs, and the result of the command run after a sync.

Email Diagnostic Records

The server can email new critical, error, and warning records from both the server and the collector.

  1. In the Server section of the main toolbar, click Server Server → Server Configuration Server Configuration…​

  2. Select the Server page and find Diagnostics.

  3. Set Email error diagnostic records to Yes.

  4. Fill in Send emails to and Use email account.

  5. Click Apply.

Setting Description

Email error diagnostic records

Yes sends warning, error, and critical records by email.

Send emails to

Comma-separated recipient addresses. Required when sending is on.

Use email account

One of the email accounts. Required when sending is on. Manage Email Accounts…​ on the same page opens the Email Accounts page.

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