Diagnostic Records

Diagnostic records are the collector’s own log: startup, license, network interfaces, configuration changes, storage, and shutdown. They do not contain the syslog messages received from the network.

Viewing Diagnostic Records

In the Server section of the main toolbar, click Collector Collector → Diagnostic Records (Collector). The Collector button is shown when Manager is connected to a local or remote server.

Diagnostics (Collector) tab — toolbar and records
Diagnostics (Collector)

The tab shows the records of one collector run at a time, from the moment the collector started until it stopped. It opens on the latest run; the Started: drop-down shows its start time. To see earlier runs, use Prev. Records or the Started: drop-down.

The toolbar has these controls:

Prev. Records symbol Prev. Records

Show the records of the previous (older) collector run.

Started: drop-down

Jump to a run by its start time. The list holds the latest 200 runs.

Next Records symbol Next Records

Show the records of the next (newer) collector run.

Refresh symbol Refresh

Reload the records of the selected run.

Show DEBUG records

Show all records, including Debug and Trace, or only the important ones.

Save symbol Save to File…​

Save the records of the selected run to a .log file.

The record files are kept in C:\ProgramData\SyslogWatcher7\collector\logs on the server computer.